E-Net Solutions Inc. is permanently hiring three (3) full-time User Support Technicians for its Calgary, Alberta, location.

Head Office:
Unit 509, 13761 96 Ave, Surrey, BC V3V 0E8

Work Location:
Various client and company locations throughout Calgary, AB

Location of Employment:
Unit 123, 5120 47 St NE, Calgary, Alberta

Language of Work:
English

Job Duties and Responsibilities:

• Provide technical support and assistance to users experiencing hardware, software, network, or system issues.

• Respond to user inquiries by phone, email, remote access, or in person to diagnose and resolve technical problems.

• Install, configure, and maintain computers, operating systems, software applications, and peripheral equipment.

• Support business systems, networks (LAN/WAN), and Internet connectivity to ensure smooth daily operations.

• Consult technical manuals and documentation to research solutions and troubleshoot system errors.

• Reproduce and test reported problems to identify root causes and apply effective fixes.

• Maintain detailed logs of service requests, issues, and resolutions for internal records.

• Assist in testing and improving applications and internal systems when required.

• Work collaboratively with other technical support staff to ensure timely service delivery.

• Travel frequently to various company and client locations across Calgary and surrounding areas to provide on-site technical support, installations, and maintenance.

• Regularly operate a motor vehicle as part of daily duties to attend service calls at multiple locations.

Employment Requirements:

• A college diploma in computer science, website technology, network administration, or a related field.

• Experience in a similar role is an asset but not required.

• A valid Class 5 driver’s license (or provincial equivalent) is mandatory due to frequent travel between work sites.

Wage and Working Conditions:

Wage: $36.60 per hour

Hours: 30–40 hours per week

Employment Type: Full-time, Permanent

How to Apply:

Interested candidates may apply by:

Email: cv@enetsolutions.ca
Phone: 604-726-1119