Home Customer Service Supervisor
Job Details
Overview
Responsibilities
Tasks:
- Establish work schedules and procedures
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Conduct performance reviews
- Co-ordinate, assign and review work
- Organize and maintain inventory
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Supervise and co-ordinate activities of workers
- Prepare reports on sales volumes, merchandising and personnel matters
- Oversee payroll administration
- Hire and train or arrange for training of staff
- Supervise office and volunteer staff
- Establish work schedules